These are Questions and answers to our most Frequently Asked Questions.
Which inflatables can I hire to use inside?
As long as your ceiling is high enough, you can hire any of them!
Are your inflatables safety tested and are you insured?
Absolutely! All of our inflatables are made to the BSEN14960 standard and are safety tested. We hold 5 million pounds of Public Liability Insurance. We clean all of our castles before every hire.
Can we book for overnight hire?
We wish you could. Unfortunately our insurance does not cover overnight hires.
We don’t have a lawn; can you set up on our hard standing?
The HSE states that we must use 165kg of ballast per anchor point on outdoor hard standing areas, as this results in almost a ton (!) of sand we must refuse.
What about rain?
While most of our bouncy castles do have shower covers, if the rain is heavy or persistent we will phone you on the morning of the hire. We know that this will be a real disappointment, but we do have a no-fee cancellation policy for inclement weather.
We want to have face paints at our party; can the children use your inflatables afterwards?
Go for it! Face paints are great fun and we don’t want to spoil your party. Please do use the water based type paints though; others can mark the PVC and we do have to charge if extra cleaning is required.
What happens when you arrive?
We will need to access your garden. Please make sure it is clear of toys, garden furniture, and pet mess. Please make sure that we have access to a safe, standard 13amp socket for the castle blower. We do the set-up and take-down while you enjoy your event.
How much space do I need?
The bouncy castle hire sizes are listed with each castle on their page. Take the size and add at least a couple of feet each side of the inflatable and a good 6-foot at the front and back.
How do I pay and do I have to pay a deposit?
If you are hiring several inflatables, you may be asked to pay a deposit. Apart from that, you can either pay in advance by bank transfer, cash on arrival, or cheque which will need to be cleared before the hire date.
Do you charge for delivery? Are there any other extras to pay?
We deliver free to Southport, Formby, Halsall, Haskayne, Ormskirk, Lathom, Aughton, Tarleton, Banks, Burscough, Hesketh Bank and Rufford, anywhere further afield will incur a small charge for fuel!
When we deliver, we will talk you through a safety sheet and any hire specific information. We will then need you to sign a disclaimer. Please have ready two forms of ID (one of which must be photographic).